Earlier this month, Seth Godin wrote a blog post entitled 'Lessons from very tiny businesses'. This piece outlined 5 different things we can learn from small businesses, using examples of companies he has encountered. His second point was 'Be micro focused and the search engines will find you'.

Shortly after reading this, I was searching for a carpet cleaning service. I had used one earlier this year, but couldn't remember his number, so I went to his web site. Now bear in mind this is a one-man show, so what you would typically expect is at the most two pages - landing page and contact page. What you get is something else: 9 fully-optimised pages, a blog, and even a Twitter stream!

The thing that impressed me most, however, was the blog, 'My carpet cleaning blog'. Since November 2008, Chris (the carpet cleaner) has been diligently writing up many of his daily jobs as blog posts. Each one is titled with a variation on the phrases 'Carpet cleaning' or 'carpet cleaner', plus the location of the job, either as a postcode (W4, W14) or as the name of the location (Fulham, Wandsworth), and includes some detail on the job in question. In this way he is targeting relevant searches for carpet cleaning all over Greater London. Oh, and he follows these posts up with Tweets as well.

But that's not all. When he came to clean my carpets, Chris also explained how he has managed to get himself placed in Google Local Business ads for not one, but four different postcodes! By asking customers to write reviews, he is managing to come top of the list as well.

Ok, so not everything is rosy with his site from an SEO point of view. URLs need optimising, his blog is one of those 'wysiwyg' ones, and he has literally no incoming links at all. Still, with little technical background and knowledge, Chris has realised the importance of Google as a targeted traffic generator, learnt some of the basic rules of SEO, and applied them assiduously, and with great effect to one set of keyword combinations. Since last November, the site has been appearing on the front page of Google for many local London search related to carpet cleaning, and the number of contacts from his web site has literally doubled!

What's the lesson for me in all this? It's just as Mr Godin says - or as I interpret it anyway: sometimes, as we work on SEO for large organisations in highly competitive markets, we spread ourselves too wide, and look to achieve too much, making it far more difficult to deliver tangible results. Instead we need to identify where we can make a difference, and we need to focus on it. If an inexperienced one man band can do it, we have no excuses.

Looks like Google is trying out some new ways of displaying SERP URLs.  In this image (taken by @robhammond), Google is sharing the location of a results page within a site by including the page's breadcrumb string instead of just using the first 51 URL characters.




The Renault UK results page (#7) has matching breadcrumbs on the destination page:



Today, a search for mobility provides the same results with "normal" URLs:

So what does this mean?  Should we all style out our sites with Hansel and Gretel in mind?  Keeping Google's usability priorities in mind, I think bread crumbs should be a mainstay in any site anyways.  Also, I do believe this is a feasible full time change we may see some time in the future. 

Displaying breadcrumbs in SERPs clearly maps out for searchers what section of the site their query result is located within; this will enable searchers to better read those URLs and have a clearer idea of whether or not that result is appropriate for their query. Also, if this is a going to be a major SERPs change, it's important the breadcrumbs don't go too deep since as always, there is limited character space.

I'm looking forward to seeing how this alteration plays out - if you see any more examples shoot them to me @ChelseaBlacker or chelsea.blacker@baseonegroup.co.uk .

Regarding display URLs in AdWords ads, Google states that the domain must be identical to the destination URL's domain.  But besides this rule, advertisers are free to incorporate keywords at the end of the display domain to be read as subfolders.  An example is this ad, which bolds the term for my query "sony laptop" at the end of the display URL:


The question begs to be asked, if we can add keywords to the end of a display URL why not incorporate those keywords before the domain via display URL subdomains?  Just to clarify, a subdomain is a domain that is part of a larger root domain, they read like this in a URL:


To my surprise, not many advertisers are utilising keywords in display URL subdomains.  It's a great opportunity to include an ad group's targeted term at the front of the display URL, so users read those relevant bolded keywords first.  Take advantage of it! 

The ad above with the subdomain "nokia-mobile-phones"  goes to the page "www.top10co.uk" which clearly doesn't include such a subdomain:



Google's AdWords help section confirms that this is a legal technique which is acceptable by AdWords.  However, when I phoned our Irish friends, the Adwords representative I spoke with told me this was not permitted - it's such a rarely used technique that even the Adwords rep's don't know about it!

So be sure to utilise this technique in your AdWords ads.  Also, remember that you can delete the "www." in display URLs which means 4 more characters for optimising your display URL. Now go... re-optimise those ads!