I went to SES London last week, and during the Social Media Optimisation seminar Krista Neher, CEO of the marketing solutions company Marketess, told this cute social media parable. 

You walk into a bar and start talking to your friend.  Suddenly, this jerk jumps in between you two and says "TRY MY NEW BEER! IT'S AMAZING!".  You probably look at your friend with those "what the heck is this looser doing?" eyes and bee line for the door. 


Rewind:  You walk into a bar and start talking to your friend.  When you need a new drink the cute bartender asks "Would you like to try this new beer?  It's quite good."  You probably look at your friend and say "sure, why not?" and viola!  You've been introduced to a new product.  This is how social media should work.
 
The key in example #2 is it wasn't forced on you.  Social media campaigns cannot work if the material is forced, the entire point is that users support the content because it's actually of interest to them.  By offering a new beer when you were ready for a new drink, the beer company is providing a solution to your need when you (the consumer) wanted it. 

Making friends isn't easy in real life, so you wouldn't think that finding friends or "followers" on Twitter could be an easy task either.  But it can be!  I used the following method with a client's twitter account and got fantastic results!

Like with real friends, I found the key is to identify common interests.  So first things first, what is your twitter account's interest?  For example, let's say I'm starting a new website about cooking beef burgers.

Provide a backlog of information.  I would want to get a bunch of burger related content up in my history, to prove that I'm serious about my burgers.  I can find online content about burgers and tweet it, with a tiny URL (check out tiny.cc ) for optimum space usage in those 140 characters!



Now for the edge - I will tweet my own content (a blogpost? A video?) about a great broiling technique.  When twitter users see my account, this will be the most recent update and most likely click.

Now it's time to search for friends, soon to be followers.  Scroll to the bottom of your twitter homepage and click on the search link or enter summize.com into your URL bar.  Next, type in "Hamburger".  As you can see, all of the results will be people who have tweeted about the subject of hamburger.



Now I want to follow all of these people who have mentioned burgers in their recent tweets.  In exchange, my hope is that people will follow me, as I continue to share my burger knowledge.  Also utilize synonyms, for instance I should also search for "cheese burgers" and "beef burgers", maybe if I'm feeling daring search for "hot dogs" too!

I also found it helpful to find a relevant twitter account (or potential competitor?), and follow all your competiror's follwers.  For instance, I may follow all of this guy's followers:



Note - it's really important that I continue to share my burger knowledge.  No one wants to follow an account that is inactive; they'll drop me from their followers like a fly.
 
Important Numbers: On average, I have found that about 25% of the people I follow follow me.  And Twitter only permits you to follow 2,000 people in a given day.

In short: provide relevant content on your twitter account and then search for people talking about that content matter.

I don't know if you have heard about a website called "Good URL  Bad URL"? I've been a huge fan of this basic looking but phenomenal website for a long time and I regularly visit it for latest photos of examples with good URLs and not so good URLs. I guess this blog post is a humble dedication to this website.

An URL is the company brand which is meant to connect with an audience, most times the connection is spot on but sometimes things go really wrong. "Good URL Bad URL" is a brainchild of Aaron Goldman, on the website he says his aim is to give businesses some guidance when choosing and promoting their URLs.

"Good URL Bad URL" is packed with interesting points and examples. It says whenever possible, use YourBrandName.com. CapitalizeTheFirstLetterOfEachWord and/or UseDifferentColorsOrBoldToHelpEachWordStandOut. Don't use acronyms, abbreviations, or numbers unless your brand is widely known as such. Don't use YourProduct.com or YourCategory.com as a replacement for YourBrandName.com.

Here are a couple of examples, all are from the Good URL Bad URL website.

Good URL



This is a very clever URL from Corporate Express, the URL show up properly in the rear-view mirror of the car ahead.

Better URL



This one gets the message across. Spot on. Concise and to the point.

Bad URL



Here the URL is lost in the mass of text and at first view it's actually difficult to spot the URL. The use of different colours and mix of upper- and lower case letter would improve and get the message across.

Worse URL



This is actually not a bad URL but the all lower cases makes it's message look really bad.

Check out "Good URL Bad URL" website for many more excellent photos of URL examples.