On Wednesday, Base One Search hosted a morning workshop to showcase the
potential of utilizing search marketing in B2B. Inspired by the Base One team, with most of the questions and answers designed by
Sam, the following quiz is part of a group activity the workshop partook in. Find the answers at the bottom in a points based system.
Q1. Discuss which is the best way to make use of future content: A. Implement an RSS feed which would distribute future content to opt in visitors.
B. Submit content to news feeds such as Google news and content syndication sites. Create a company blog.
C. Distribute content to various industry relevant websites and implement it on your company blog.
Q2. Your business decides to have videos and images to attract new clientele. What do you do with them?A. Optimise the images and videos on the site to be found in the search engine results pages
B. Optimise the images and videos further by distributing them to a number of sites, blogs and social networking sites.
C. Have the images and videos hosted on your site.
Q3. What would you do to ensure a quick response to customer queries and complaints, in order to maintain positive online brand image? A. Employ an evangelist who would actively scour the internet for comments or issues surrounding your brand or industry. Hire an online reputation management organisation.
B. Develop a blog to help visualise and create the personality of the company. Utilise Google alerts so that you are informed when there are mentions of your brand name.
C. Create a company support e-mail address that would deal with complaints and queries.
Q4. Set the stage for an SMM (social media marketing) campaign. Which way would you assign your time?A. Distributing e-mail campaigns to trigger interest and traffic.
B. Focus on unique viral idea. Host your viral campaign on your site including implementing social buttons to promote it. Utilise a range of social media sites including stumbleupon, Digg, Facebook to reach a wide range of audiences.
C. Develop a micro-site to host your campaign to further target online social communities. Create a Facebook group. Utilise social bookmarking sites such as Digg and Stumble Upon to generate traffic.
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The Answers
Q1. How to best use future content:A. 5 points - the RSS feed will allow you to build a strong relationship with your customer as you continuously interact with them.
B. 10 points - You will benefit from the wider scope of keywords. Submitting content to Google news and content syndication sites will ensure you gain exposure and increase brand awareness of your service.
C. 20 points - By targeting relevant sites to host your content it ensures you drive targeted traffic to your website who are likely to convert due to the pre determined mind set of researching your service. You also obtain highly valuable links which would help boost your site visibility in the search engines for selected keywords.
Q2. What do to do with new images and video:A. 10 points - Obtain links but would also benefit from increased traffic as optimising videos and images would position your brand within Google for appropriate search queries.
B. 20 points - Previous benefits of A and C plus benefit of creating "noise" surrounding brand. This would not only gain exposure but also obtain extra links and visitors through mentions of your site via industry blogs.
C. 5 points - Links to the videos would help your Search Engine Ranking Position for targeted keywords.
Q3. How to best maintain a positive brand image:A. 20 points - Extension of your marketing channel as an evangelist will become the face of the company. An online management company will ensure your voice is heard and create noise surrounding your brand. It will ensure your voice speaks and acts as a method for maintaining your brand reputation online.
B. 10 points - Encourages return visits due to "face" of brand responding and interacting new visits from increased trust. Driving traffic to site blog post will appear in search for long tail keywords and these visitors are more likely to convert. This will also establish brand loyalty.
C. 5 points - Lose return visits due to unsatisfactory experience and fake promises. Still can't relate or see the personality of company.
Q4. Manage your time for an SMM campaign:A. 5 points - mass email campaigns will receive some attention and visitors.
B. 20 points - developing a unique idea is 90% of the success. Time should be attributed to this as a viral campaign can have a significant effect on traffic and interaction. This website will benefit from obtaining links as it is hosted on your primary site. This will help increase the search ranking position of various keywords.
C. 10 points - Utilising social media sites to drive traffic to a site is very beneficial. A social environment can help you engage with customers and gauge reactions and perspectives towards a brand.